If your bed is fully raised and the screen doesn’t show its correct posutuon, it makes me think a sensor has failed or out of alignment. I would start by looking for a sensor and checking it out.
Did you try turning it off and back on again? If that doesn’t work, try lightly smacking it.
Glad you figured it out – I’m curious what RV this is – have not seen such a snazzy screen before!


